Delivery Policy
At ShopYupp, we are dedicated to providing timely delivery of your orders while prioritizing an exceptional shopping experience. We encourage you to review our updated shipping policy to gain a comprehensive understanding of our procedures and timelines.
1. Shipping Locations
Our shipping services extend worldwide, with products available from our key vendors in India, China, and the United States. Delivery schedules may fluctuate depending on the complexities of international shipping logistics and customs clearance.
Is the Shipping Free? Shipping over $51 is FREE.
2. Delivery Timeframes
- 2.1 Timeframe and Processing Time
Our goal is to deliver reliable delivery estimates, keeping you updated on the expected dates of arrival.
United States Shipping:
Estimated Delivery Time: 8-10 days
For items shipped within the United States, the expected delivery time frame is between 8 to 10 days.
We accept: PayPal, Credit Cards, ShopPay, and UPI
- 2.2 Processing Time
Kindly allow a processing period of 1 to 5 business days for your order, regardless of where it is being shipped. An email confirmation will be sent to you as soon as your order is on its way.
3. Custom and Import Charges
It is important to be aware that extra fees, including customs or import duties, may be applicable based on the regulations of your country. We advise consulting your local customs office for further details.
4. Order Tracking
- Individual Shipment: Upon the dispatch of your order, you will receive an email containing a tracking number, allowing you to monitor the progress of your delivery.
- Multiple Shipments: For orders containing multiple items, please note that they may be shipped separately based on their availability and shipping origin. You will receive individual tracking numbers for each shipment to ensure you can monitor them effectively.
5. Lost, Damaged, or Stuck Packages
We ensure that all orders are shipped with insured handling and shipping. Should an order become delayed, returned, or lost in transit, we extend our apologies. The postal service is beyond our jurisdiction. However, in these instances, due to the insurance on the packages, we will provide a replacement shipment with faster delivery and complete tracking, if possible. For more information, please consult our refund and return policy concerning relevant shipping scenarios.
6. Shipping Address Changes
In the event that you need to adjust your shipping address, we encourage you to contact us as soon as possible. Please understand that once the order is on its way, we are unable to change the destination for delivery.
7. Returns and Refunds
For details concerning our returns and refund policy, kindly visit our Returns and Refunds page. Should you have any additional inquiries or concerns related to shipping, do not hesitate to reach out to our Customer Support team at sales@petyupp.com. We are dedicated to offering you the support you require.
We appreciate your selection of ShopYupp for your shopping requirements. Our commitment is to deliver high-quality products along with a smooth and enjoyable shopping experience.